We offer free shipping on all orders to Spain and Portugal over the value of 90.00€. For all orders under 90.00€ there will be a flat rate delivery fee of 5.00€.
Spanish and Portugal orders are sent via courier Chrono Express. Please ensure your items are delivered to a secure address or an address in which there will be someone available to sign for the item, we cannot accept responsibility if the parcel is returned because of a wrong address, or too many delivery attempt, if the parcel remains unclaimed it will be returned to us and shipping charges should be paid again for a second shipment. We highly recommend ensuring someone is home on day of delivery to receive your package safely.
If you need us to deliver to PO Boxes please contact us immediately with the order number to adapt our shipment method.
Orders placed on the weekend will not be processed until Monday. Once your order has been dispatched you will receive your order within 2-5 business days.
After the parcel has been sent, you’ll receive a tracking number so you can check on-line your order. In the unlikely event that you have not received your parcel within 5 business days of placing your order please contact us with your order and deliver numbers.
Please note that we cannot accept responsibility for missing parcels which have been deemed as ‘successfully delivered’ be the courier company.
We ship worldwide via Spain Post with a flat rate delivery fee for all european countries (including Greenland) of 9.00€ and a flat rate delivery fee for the rest of the world of 12€.
For all european (including Greenland) customers, we offer free shipping on all overs over the value of 120.00€. For non european countries we offer free shipping on all overs over the value of 180.00€.
Items are sent by Spain Registered Post, and a tracking number will be provided to track your order on-line.
If a delivery is attempted whilst no one is home, your parcel will be left in a secure location or a card will be left with collection information. Please ensure your items are delivered to a secure address or an address in which there will be someone available to sign for the item.
Orders placed on the weekend will not be processed until Monday. You will receive your order within 5-15 business days worldwide.
In the unlikely event that you have not received your parcel within 15 business days of placing your order, please contact customer support.
International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge.
We will do our best to avoid and reduce the customs duties and taxes payable on International orders. However, in the event that an international shipment attracts custom duties and taxes, the customer is required to pay all the Customs, Duties and Taxes on the order. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.